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Kitchen and Housewares Reviews of Panasonic NC-EH30PC 3-Quart Electric Thermo PotCustomer Review: Basic thermo pot Summary: 4 Stars
It doesn't has all the bells and whistles as other pricier models. But it certain get the job done if all you care is a reliable thermo pot at a reasonable price.
Customer Review: Takes way too long to heat up Summary: 3 Stars
I've had other hot electric hot water pots and this by far takes the longest to heat up. Otherwise, everything else works well.
Customer Review: falling apart after 5 months Summary: 2 Stars
I got this for Christmas and it was a great pot, until the plug in on the pot broke, its only been 5 months.
Customer Review: died in under three months; inadequate response from Panasonic Summary: 1 Stars
Purchased this in November, the plug broke in January. Looked up the closest repair center - one hour away via interstate highway. Wrote to Panasonic, explained that the unit was less than three months old, that repair center was too far, and inquired about other options (mail exchange, perhaps?). Their response:
Thank you for your inquiry. We do regret to hear that your product is not operating properly.
Based on the information you have provided, we recommend having the product checked by an authorized Panasonic service center.
You can visit the following address to find the authorized service facility in your area.
[...]
The warranty period for the product is one-year parts and labor coverage for service. The warranty period begins at the time of purchase. The original sales receipt or a copy of the sales receipt is required to validate warranty service.
We hope this information is helpful to you.
so, clearly, they hadn't bothered to read my email.
My suggestion, find out if you are within a reasonable driving distance of a repair center. Otherwise, avoid this brand.
Customer Review: broken after 3 months' usage Summary: 1 Stars
the whole electronic panel is dead after 3 months' usage which means we can not use it for anything except as a trash can
More Customer Reviews: ‹ 1 2 3 4 5 6
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