Customer Reviews for Panasonic NN-H965WF, 2.2cuft 1250 Watt Sensor Microwave Oven, White

Panasonic NN-H965WF, 2.2cuft 1250 Watt Sensor Microwave Oven, White
by Panasonic

Panasonic NN-H965WF, 2.2cuft 1250 Watt Sensor Microwave Oven, White List Price: $199.99
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Kitchen and Housewares Reviews of Panasonic NN-H965WF, 2.2cuft 1250 Watt Sensor Microwave Oven, White

Customer Review: Unreliable -- stay away!
Summary: 1 Stars


UNRELIABLE -- I have had mine about 4 years. I had to have it repaired a couple of times under warranty, and then two more time that I paid for. Now it has failed yet again. If I were to repair it this time, my repair costs would exceed my purchase price.

INTERFERES WITH WIRELESS NETWORK -- when on, it brought my wireless networking essentially to a stop. The microwave it replaced has slightly more power, and has no discernible effect on my wireless network. For now, I am going back to that.

BOTTOM LINE -- I'm going back to my older microwave, and if I really do miss having one this big will buy something other than a Panasonic.

Too bad about the problems, because I like the large size (for large baking dish, or defrosting a good-sized roast), and (when it works) it cooks well. I just cannot see paying $60 or so per year to have it fixed (not to mention the inconvenience).

Customer Review: Bad investment
Summary: 1 Stars

When I received this microwave (after a considerable amount of online searching) I thought I was going to be very well satisfied, This lasted 7 whole days, WRONG!!!, After that it takes two hands to get the door opened, one to push the button and the other to pry the door open. So, you walk to the microwave, open the door and then go back to get whatever it is you are going to put into it. Of course you must repeat this process when it's finished or leave the door standing open. After going to the Panasonic Web Site, I found out that I could (POSSIBLY) get it repaired by taking it to a service center 75 miles away, Then I thought if I need to go back to pick it up that is a total of 300 miles and at .40 cents a mile, that is almost as much as I paid for it in the first place, think I'll just aggravate my wife with it for a while and then buy something other than Panasonic!!!!!!!!

Customer Review: Panasonic NEVER again
Summary: 1 Stars

Door BLEW OPEN on my Panasonic microwave while using it to boil water for coffee in a cup I've been using for months! Called Panasonic and right away they had me talk to their lawyer. All he cared about was getting the microwave in their possession (maybe getting rid of evidence?). When I asked about getting it replaced, they said after they had it and checked it out, they would let me know. How do they expect me to be without a microwave oven for 2 weeks? 4 weeks? When I said I couldn't wait that long, since I have to feed my family, the lawyer said that is the legal agreement I consented to by buying the oven. My only solution is to buy a another microwave. I feel like a fool for buying a Panasonic. Never again.

Customer Review: Lousy microwave
Summary: 1 Stars

We bought this microwave at Bestbuy after doing some research into what's a dependable model. We paid $165 on June 30. Today is Aug 12, and the microwave broke already! We don't abuse our appliances and are basically gentle users. Today I tried to heat up some frozen bread for 10 sec, and it goes on for 1 sec and turns off by itself. The turntable no longer turns. I tried all the other features, and the same thing happens - it turns on for a sec or 2, and then lights out. What a piece of junk! How can they sell an appliance that lasts less than 6 Review: cat scraps
Summary: 1 Stars We had 2 of these microwaves. The 1st one didn't last 90 days! Panasonic fixed/replaced under warranty. But Best Buy, were we bought it, wouldn't help us out because it was older than 30 days. Avoid them too! The replacement microwave now just died. It lasted just over 3 years. The death symptom was: starting/running for 3 seconds and then stopping. Now we have to pay to dispose of it. A microwave of this cost (was $200 3 years ago) should last at least 5 years.
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